Frequently Asked Questions
Everything you need to know about your KAYALI experience.
Where does KAYALI ship to?
We offer international shipping to most countries worldwide. Delivery times and shipping costs vary depending on your location and the selected shipping method at checkout.
Are KAYALI fragrances vegan and cruelty-free?
Yes, we are proud to say that all KAYALI fragrances are 100% cruelty-free. While many of our scents are vegan, we recommend checking the specific ingredient list on each product page for full details.
What is your return policy?
We want you to love your scent. If you are not completely satisfied, you can return your unopened and unused product within 30 days of purchase for a full refund.
How should I store my fragrances to ensure they last?
To maintain the integrity of your perfume, store it in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
Can I layer different KAYALI scents together?
Absolutely! KAYALI was designed with the art of layering in mind. We encourage you to mix and match different scents to create a unique fragrance profile that is personal to you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' options depending on your shipping region.